Fees & Charges

Articles

Q: How does my money get to the charity? Do Benojo handle it at any stage, or anyone else?
A: Rest assured your money ALWAYS goes to the charity. We use Stripe to process your debit and credit card donations, including any tickets you buy to attend an event through Benojo. Stripe have the lowest processing fees in Australia so more of y...
Q: Are there any charges for an Individual to use Benojo?
A: Benojo is free of charge for Individuals and Charities. We take NO cut of your donation and charge Charities NO Fees to use our platform. We use Australia's lowest fundraising processing gateway, Stripe, who charge 1.75% (1.4% for registe...
Q: How does Benojo make money?
A:  Good question! Unlike other platforms who offer, say, fundraising options, Benojo don’t make money by taking a cut of donations, or by charging charities to use our platform. We work on a corporate license fee model, meanin...
Q: How much do you charge a business to use Benojo?
A: The license fee depends on how many people in your company, just like say buying a license for using the Microsoft suite or Photoshop. Under 100 employees? We have small business plans from just $99, which you can sign up for yourself online.&nb...
Q: Can people from overseas donate to a campaign?
A: Absolutely. Stripe can accept payments from customers anywhere in the world. International non-Australian issued cards do incur a higher Stripe processing fee (2.9% + 30c per transaction), which is still far cheaper than most other processing...
Q: Is there a minimum amount set for donations, or ticket sales?
A: Actually there is. $10 is the minimum donation, and $0.50 the minimum ticket price.
Q: Will I get a receipt for my donation or ticket purchase?
A: Yes - you will receive this via email. Your receipt will specify the name of the campaign you donated to, the name of the charity or cause, amount donated, reference number, date of donation and last 4 digits of the card you used. ...
Q: Are Benojo PCI Compliant?
A: Anyone involved with the processing, transmission, or storage of credit card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). Benojo do not store or handle any credit card information, Stripe - our payment ga...