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Table of Contents
Table of Contents
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Glossary
Benojo Overview
Creating your Cause on Benojo
Creating your Company on Benojo
Get started
Create an account
Set up your personal profile
Forgotten or want to change your password?
Get involved (as a user)
Find a charitable cause
Browse or search for a charitable Campaign
Create a personal fundraising Campaign
Joining in with an existing fundraiser - as an individual or team
Find volunteering opportunities
Set-up a Regular Giving donation
Closing your fundraising Campaign
Record Non-Benojo Contributions
Contribution guides - How to Donate, Volunteer or Purchase
How To Donate
How to Volunteer
How to Purchase a Ticket
Frequently Asked Questions
General Questions
What is Benojo?
Q: I’m an individual and an employee….what information is applicable to me?
Q: Can people from overseas donate to a campaign?
Profile Set-up
Q: What address should I use in my profile?
Q: Employee Number - what’s that?
Q: What does selecting a skill-set effect?
Finding Charities & Campaigns
Q: What if the charity I want to support isn’t listed on Benojo?
Q: Can my child’s school / local cub scouts / community centre have a presence on Benojo?
Q: Any handy hints on how best to use the search box?
Q: I want to offer my time, skills or money to a charity on Benojo but they don’t have any Campaigns up for me to get involved with.
Setting-up & Managing Your Fundraising Campaigns
Q: What if I am participating in an event and that event uses a different fundraising site?
Q: Can I create a Team fundraising campaign on Benojo?
Q: I’ve created my Campaign but I can’t see it on the Get Involved page. What did I miss?
Q: What if I can’t complete my fundraiser for some reason and people have donated to me?
Q: What if I Volunteer for an event and I can’t make it?
Q: What if I buy a ticket for an event but can’t make it? Can I get a refund?
Q: I want to set-up a fundraising campaign for a charity I see has a profile on Benojo, but I don’t see them in the dropdown menu when I create a Campaign?
Q: Can anyone upload photos to a campaign?
Q: Can I request the removal of a photo?
Q: Will I get notifications if someone comments on my Campaign?
Q: What's an authority to fundraise ?
Fees & Charges
Q: How does my money get to the charity? Do Benojo handle it at any stage, or anyone else?
Q: Are there any charges for an Individual to use Benojo?
Q: How does Benojo make money?
Q: How much do you charge a business to use Benojo?
Q: Can people from overseas donate to a campaign?
Q: Is there a minimum amount set for donations, or ticket sales?
Q: Will I get a receipt for my donation or ticket purchase?
Q: Are Benojo PCI Compliant?
Privacy
Q: Who will see my profile page?
Q: Who will see the personal campaigns I create?
Q: Who can see what I participate in?
Q: Can a charity see my contact details if I connect with them? I’m worried about being spammed...
Q: How do I delete my profile completely from Benojo?
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Frequently Asked Questions
Answers to some of the things you might be wondering about. Not sure what category your query fits into? Just enter your query into the search box to direct you.
General Questions
Profile Set-up
Finding Charities & Campaigns
Setting-up & Managing Your Fundraising Campaigns
Fees & Charges
Privacy